SMS Consent & Onboarding Review
Hydro Clear Services — Clarity App (for Twilio A2P 10DLC campaign review)
Registration Process
Clarity App is an invitation-only application. New users cannot self-register. An administrator at Hydro Clear Services sends an invitation to the user's email address. The user clicks the invitation link, is taken to the app's login page, creates a password for their account, and completes a one-time onboarding step to set their notification preferences before being redirected to their dashboard.
Onboarding Flow
- User receives an invitation email from Hydro Clear Services.
- User clicks the invitation link and is taken to the Clarity App login/registration page.
- User creates their password.
- User is shown the "SMS Notifications (Optional)" screen and may opt in or skip it.
- User completes account setup.
- User is redirected to their dashboard.
Screenshots
1. Invitation email
2. Password creation screen
3. SMS consent screen (with SMS Terms & Privacy Policy links)
Exact SMS Consent Language
SMS Notifications (Optional)
Receive transactional text messages from Hydro Clear Services regarding:
- Login verification codes
- Job assignments
- Dispatch updates
- Schedule changes
- Safety notifications
- Manifest updates
- Operational account notifications
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
☐I agree to receive transactional SMS messages from Hydro Clear Services as described above. SMS Terms & Conditions · SMS Privacy Policy
Consent is Optional
The SMS consent checkbox is unchecked by default and is entirely separate from account creation and from accepting the Terms of Service or Privacy Policy. Users can complete registration and fully use the Clarity App whether or not they opt in to SMS. Users who opt in may opt out at any time by replying STOP, and their consent (date/time and terms version) is recorded only when they check the box.