Hydro Clear Services Privacy Policy

Information We Collect

Hydro Clear Services ("Hydro Clear Services," "we," "us") collects information from employees, contractors, customers, and other authorized users of the Clarity App, including:

• Name
• Email address
• Mobile phone number
• Account information
• Notification preferences
• Job, scheduling, and operational data related to your use of the Clarity App

How We Use Your Information

Hydro Clear Services uses the information collected only to:

• Operate the Clarity App
• Send requested notifications
• Maintain account security
• Provide operational communications

Hydro Clear Services does not use this information for marketing or promotional purposes.

Mobile Messaging Privacy

Hydro Clear Services offers an operational SMS notification program through the Clarity App. Participation in this SMS program is optional.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except with vendors and service providers who help us deliver our messaging services.

For full details on our SMS program, see the separate SMS Privacy Policy.

Account Security

Hydro Clear Services uses industry-standard safeguards, including authentication controls and access restrictions, to protect your account and personal information from unauthorized access, disclosure, or misuse.

Cookies

The Clarity App uses essential session cookies and similar technologies required to keep you securely logged in and to remember your basic preferences. Hydro Clear Services does not use cookies for advertising or third-party tracking purposes.

Data Retention

Hydro Clear Services retains account and operational information for as long as your account is active or as needed to provide the Clarity App, comply with legal obligations, resolve disputes, and enforce our agreements. Information is deleted or anonymized when it is no longer needed for these purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting Hydro Clear Services using the information below. You may also update your notification preferences, including SMS consent, at any time from your account settings.

Security Practices

Hydro Clear Services restricts access to personal information to authorized personnel and systems required to operate the Clarity App, and applies industry-standard technical and administrative safeguards to protect that information from unauthorized access, disclosure, alteration, or destruction.

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